Plan Your Visit

Concert Packages

Pre-concert Talks

Many Koerner Hall performances throughout the concert season are preceded by a pre-concert talk with Rick Phillips, various artists, or an expert from The Royal Conservatory of Music.

Postlude Performances

After many Koerner Hall performances, you are invited to enjoy a cocktail, socialize, and hear more wonderful music in the Leslie & Anna Dan Galleria, located directly outside of Koerner Hall. Featuring the best local and emerging artists in Toronto!

Music Appreciation Courses

Deepen your understanding and enjoyment of music across genres and historical periods. Choose from a range of daytime or evening classes and join a growing community of music appreciators!

For more information, click here.

Public Master Classes

Everyone is welcome to listen and learn as international master musicians instruct students of The Glenn Gould School and The Phil and Eli Taylor Performance Academy for Young Artists in free public master classes. More than 60 master classes are presented each season.

For more information, click here or email [email protected].

The Glenn Gould School Student Recitals

Hear the next generation’s great musicians in intimate recitals! More than 100 recitals are presented by students of the School throughout the academic year in Mazzoleni Concert Hall and the Conservatory Theatre.

For more information, click here. 

The Royal Conservatory’s Toronto home is the technologically superb TELUS Centre for Performance and Learning. This stunning building represents a vibrant cultural destination and a wonderful resource, transforming The Conservatory into the heart of creative education for the nation.

The 200,000-square-foot TELUS Centre houses a stunning array of learning and performance spaces, including 77 practice and teaching studios, the Rupert Edwards Library, the Wilmot and Judy Matthews Family Centre for Integrative Education, the Gerard Dekker Institute for New Programs Development, the Milton E. Harris Centre, a music technology lab, and the Michael and Sonja Koerner Early Music Instrument Collection. A glass-enclosed central atrium provides an architecturally stimulating and relaxed space where students, faculty, and staff meet informally to exchange ideas. 

There are many wonderful and easily accessible restaurants, cafes, hotels and museums within two or three blocks of The Royal Conservatory.

If you're planning on attending any of our Royal Conservatory concerts, consider a Concert Package from one of our Partners. Visit the Concert Packages tab for more information.

RCM Tickets is your original source for tickets to concerts at Koerner Hall

Tickets obtained from any other source other than The Royal Conservatory or their authorized agents may be counterfeit, and such tickets cannot be guaranteed to be valid for admission.

Arrival at the venue 

We recommend that you arrive at the building at least 15 minutes prior to show time. You may enter the building at the box office entrance, the Philosophers Walk entrance or the Ihnatowytz Hall entrance. Koerner Hall and Mazzoleni Hall are located on floor 1; Temerty Theatre is located on Floor 2. If you require assistance please refer to our accessible building information under the Accessibility tab, or contact the box office at 416.408.0208.

Food and beverage

Our concessions bars offer beverages and light snacks during intermission and postlude performances. Concessions are cash or voucher only. You can purchase vouchers here. There are no ATMs on premises, but there are some across the street. No food or beverages are permitted in the auditorium. b espresso café is located in the atrium at the TELUS Centre. For a list of area restaurants please click here.

Late arrivals

In the interest of safety and for the comfort of all patrons, latecomers will be seated at RCM’s sole discretion. Once a performance has begun, an usher will seat you at a suitable break as determined by the house manager and/or artist. Due to the nature of some concerts, late arrivals may not be able to sit in their ticketed seats, or be admitted at all.

Cameras and video recorders

Cameras and video recording devices, including smart phones and iPads, are not permitted during performances.

Cell phones and electronic devices

As a courtesy to the artists and your fellow patrons please turn off your mobile devices, and all other audible electronic devices before the concert begins. Please refrain from using any and all social media during the performance. We encourage the use of social media before, during intermission, and following the performance.

Children

Children under 5 years of age will not be admitted into Koerner Hall concerts.

Dress and grooming

There is no dress code. As a courtesy to others, we ask that you please refrain from wearing perfume, cologne, and other scented personal products to performances.

Conduct

Ticket holder must comply with RCM House Policies. Failure to comply with these rules may result in expulsion or non-admittance at RCM’s discretion.

Rush Tickets

A limited number of $15 Rush Tickets are available starting 90 minutes before all performances presented by The Royal Conservatory.
Rush Tickets are limited to one ticket per person in line. Seat locations are assigned at the discretion of the box office and locations may vary. We recommend that you arrive early to secure your place in line. Rush Tickets are available in person only, on a first-come first-served basis.

Conditions of ticket sale

All sales are final. There are no exchanges, refunds, or cancellations unless noted otherwise at time of purchase. All ticket prices include HST and service charge. Unauthorized resale of tickets is prohibited. The Royal Conservatory is not responsible for tickets purchased through any unauthorized sales channel, and such tickets will not be honoured. Performers, dates, and other details are subject to change without notice. The Conservatory reserves the right to refund the purchase price and refuse admission or expel from the premises without refund any person whose presence or conduct is deemed objectionable. Tickets are only valid for the performance and seat for which it was issued. Ticketholder acknowledges and agrees to assume all risks incidental to any performance for which the ticket was issued, whether occurring before, during or after such performance. Due to the nature of live performances, it is not possible to predict when technical difficulties may occur. Everyone, regardless of age, must have a ticket for admission to all seating areas. 
 

In accordance with the Ontarians with Disabilities Act (ODA, 2001) and the Accessibility for Ontarians with Disabilities Act (AODA, 2005), the Royal Conservatory has developed a policy to ensure persons with disabilities have equal access to programs, services, and activities that we offer at the TELUS Centre for Performance and Learning.

Documents and policies under the Customer Service Standard are available to the public by requesting them by email or by phoning 416-408-0208.

Accessible features of our building

The new TELUS Centre for Performance and Learning has been designed to be accessible to people accompanied by small children as well as people with disabilities.

Elevators
Two elevators provide convenient access to all areas of the building.

Washrooms
Barrier-free washrooms are located in every public area of the building.

Entrances
Two of the building's three entrances are accessible by wheelchairs and strollers:
• the Bloor Street entrance on the west side of the building
• the Philosopher’s Walk entrance on the east side of the building

The Weston Family Box Office
A low ticket counter makes it easier for persons who use wheelchairs to communicate with our customer service agents and view brochures.

Performance Spaces

Koerner Hall
The patron seating can accommodate 8 persons seated in wheelchairs. In addition, several rows can be removed to provide extra spaces. The Koerner Hall sound recording room, lighting control room, announcer and observation rooms, stage, backstage, and projection room are barrier free.

Mazzoleni Concert Hall in Ihnatowycz Hall
The patron seating can accommodate 2 persons seated in wheelchairs in the first row. In addition, the seats in the first and second rows can be removed to provide extra spaces.

Temerty Theatre
This venue has flexible seating and can accommodate unlimited persons seated in wheelchairs up to capacity.

Accessible features of our concerts

Support person ticket discounts
A discount is extended to any support person whose assistance is required in order for the patron to attend a concert. This discount applies to Royal Conservatory presented concerts, and select independent presentations. Please inquire at the box office for more information, pricing and availability.

Assistive listening devices 
Listening devices are available on loan for any Koerner Hall presentation. Devices are loaned on a first-come-first-served basis. To reserve, please contact the box office prior to the concert or speak to any of of our Front of House staff members on concert night. 

Wheelchair loan
For patrons who require assistance travelling within the building we offer wheelchairs on loan. Wheelchairs are subject to availability. One of our box office or the secutiry desk staff are happy to bring a wheelchair upon arrival.